We would like to explain clearly how personal information about you and your health is recorded and managed in this practice. Your doctor will be happy to discuss this with you.Personal Health Information
Your GP needs information about your past and present health to ensure the best quality care. We will ensure you can discuss your health with your doctor in private.
Information about your health, medical history or past or future medical care is called "personal health information".
This practice complies with the "Code of practice for the Management of Health Information in Medical Practices" developed by the Royal Australian College of General Practitioners (RACGP) which means that your personal health information is kept private and secure - consistent with the provisions of Federal and State Privacy Legislation. Our Policy and Procedures Manual includes a written policy on personal health information which is available to all patients on request.Your Medical Records
Your doctor will do their best to ensure your medical records: are accurate, comprehensive, well organised and legible: are up to date; have enough information to allow another doctor to care for you; contain no offensive or irrelevant comments about you; include a summary of your care; and can be used to remind you, with your permission, to return for follow up, check ups and reviews.
Your doctor collects information which is relevant to your medical care. If you are uncertain as to the reason for certain information being requested, feel free to ask why.Providing information to other doctors
The doctors at Moranbah Medical respect your right to decide how your personal health information is used or disclosed (for example to other doctors). In all but exceptional circumstances, personal information that identifies you will be sent to other people only with your consent. Gaining your consent is the guiding principle.
Other people involved in your care, such as other doctors and allied health providers, are informed of relevant parts of your medical history so they can best care for you. After discussion with you, your doctor will write a letter to a referring health care provider, which will be posted, faxed or given to you to take to them. If you have any concerns about this please feel free to talk with your GP.
In most group practices, it is customary for all doctors in the practice to have access to all medical records. If you have concerns about other doctors at this practice being able to see your records discuss your concerns with your doctor.Providing your information to others
Your doctor will not disclose your personal health information to a third party unless:
- you have consented to the disclosure:
- or this disclosure is necessary because you are at risk of harm without treatment and you are unable to give consent for example you might be unconscious after an accident; or
- your doctor is legally obliged to disclose the information (eg, notification of certain infectious diseases or suspected child abuse, or a subpoena or court order); or
- the information is necessary to obtain Medicare payments or other health insurance rebates; or
- this disclosure is necessary for the doctors in the practice to carry out a review of their practice for the purpose of improving the quality of care provided and the activity has been approved under Commonwealth or State legislation or by a medical College. This provides safeguards to protect confidentiality of the information provided; or
- there is an overriding public interest in the release of the information. In any of the above cases only information which is necessary to achieve the objective will be provided.
Using health information for quality improvement and research. We use patient health Information to help improve the quality of care we give to our patients by reviewing the treatments used in the practice.
In some circumstances, where the research serves an important public interest, identifiable medical records can be used for medical research without your consent under guidelines issued by the National Health and Medical Research Council. This research must be approved by an official ethics committee.
Wherever practicable, the information used for research will not be in a form that would enable you to be identified. The publication of research results which use your information will never be in a form that enables you to be identified.Security of information in the practice
Moranbah Medical holds all medical records in computerized format. Your personal information on electronic record is protected by various levels of security passwords. Medical information is only accessible to the medical staff of the practice. Receptionists have limited access to your record only. Passwords protect your record from unauthorised access
Staff at Moranbah Medical are bound by strict confidentiality requirements under the terms and conditions of their employment.Your access to your health information.
You have access to the information contained in your medical record. You may ask your doctor about any aspect of your health care including information in your record.
Information in your record can be provided to your by way of an accurate and up to date summary of your care, for instance if you are moving away and are transferring to a new doctor. Do not hesitate to ask if you would like a summary of your care. for any reason. If you request a summary or direct, access to your full medical record your doctor may need to take out any information provided by others on a confidential basis. Your doctor will also need to consider the risk of any physical or mental harm to you or any other person which may result from disclosure of your health information.
Your doctor will be pleased to provide a full explanation of the health summary or medical record provided. You will be asked to complete and sign a request for access to your medical records, and informed of the fee for photocopying charges and time for the doctor to explain the record to you.Parents/guardians and children
The right of children to privacy of their health information, based on professional judgement of the doctor and consistent with the law, might at times restrict access to this information by parents or guardians.
Resolving your concerns regarding the privacy of your health information. If you have any concerns regarding the privacy of your health information or regarding the accuracy of the information held by the practice, you should discuss these with your doctor, or practice manager. Inaccurate information will be corrected or your concerns noted in the records if it is not possible or desirable to alter the original record.
Further information on Privacy, Legislation is available from:
Office of the Federal Privacy Commissioner
1300 363 992